The Shard

Restaurant Customer

Commercial Challenges

  1. Space saving solutions
  2. Uninterupted service 24x7
  3. Exceptional wash results

In 2016 we were asked to quote for two prestigious Restaurants in arguably the most iconic building in London, the Shard. Aqua Shard and Hutong occupy the 31 and 33 floors and offer exceptional views and food.

When we got into the quote and specification phase it was clear that the brief was more challenging than most. Space was a key constraint in the kitchens partly because limited area assigned to the wash area but also the sloping walls unique to the Shard. The other consideration was the almost 24 hour nature of the kitchens. At its longest, service starts at 6am and finishes at 2am and there is always someone doing something in the kitchen 24x7.

In normal circumstances we would have suggested high volume rack conveyors but because of space constraints existing wash table design we had to think again. To meet the wash result standards and volume we installed a combination of single and double basket US made CMA washers. These low tech high performance machines are almost unbreakable and so are perfect for the demands of these Restaurants.

In addition to the kitchens we were asked to specify high specification glass washers for the bars in each restaurant.Accordingly we installed single and double basket Aquatec Professional machines which have to date produced excellent results with few problems.

Breakdowns are a fact of life however and especially in a high volume environments. Despite this, uninterrupted service was essential and the Head of Housekeeping insisted that we have a strict Service Level Agreement which to this day we meet or beat with a 24 working hour response to fix problems first time, 7 days a week.

As you would expect from a specialist in ware washing with 20 years of experience and worldwide sourcing we have the answers for your site. So, why not test us out and arrange a site visit from one of our experts.

Call us today 0115 938 1939


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